Contact Us

Contact us

If you would like to book an appointment at one of our contraception clinics please contact us.

If you have a question or need to contact us please find the details below. If you have a question about your sexual health please check our Frequently Asked Questions, if you have a question that is not listed please email us as we update the FAQ regularly.

You can contact us directly at or call on 0300 330 5777. Please be assured that this communication is completely confidential and will only be seen by professionals within our service.

Comments, Concerns, Complaints, Compliments

Every so often we know something might go wrong with the service you receive from us. If you’re unhappy with the care you receive or an element of our service, we want to hear from you.

We also want to hear from you if you’re happy with the care you’re receiving – it’s good to be able to thank the team and let people know they’re doing a good job, so if you have a compliment, congratulation or complaint please get in touch by emailing us on

You can also tell your story on ‘Care Opinion’ and everyone will see your comments. We always respond to these comments – whether they are positive or negative – to help us improve what we do.

The Care Quality Commission offers guidance on how to make a complaint. Click here for more information.

The NHS advocacy service – Advocacy for All can help you make a complaint or express a concern about our services. Advocacy for All have a support centre which is open Monday to Friday from 8am to 6pm – call 0345 310 1812. Advocacy for all are based at:

The Civic Centre
St Mary’s Road
Swanley BR7 7BU

If you would like more information on how to give us your feedback take a look our leaflet.

Get in touch

Tel: 0300 330 5777